Returns & Exchanges
At Milkhouse Candle Co., we want you to be completely satisfied with your fragrance experience. If you are not happy with your purchase, we accept returns of unused items in their original packaging within 30 days of delivery.
Initiate Your Request
Contact our customer support team with your order number and the reason for your return to receive a Return Authorization number.
Pack with Care
Carefully pack your unused candles and melts in their original box with sufficient padding to prevent breakage during transit.
Ship the Package
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing